Terms of service

Terms of Service

Last Updated: January 23, 2025

Welcome to Baci Milano USA, LLC ("Baci Milano USA," "we," "our," "us"). These Terms of Service ("Terms") govern your access to and use of our website, BaciMilanoUSA.com (the "Site"), and the services provided through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. Acceptance of Terms

By using the Site, you affirm that you are at least 18 years old and capable of entering into legally binding contracts. If you are using the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.

3. Use of the Site

3.1 Eligibility

You must be at least 18 years old to create an account or make a purchase on the Site. By using the Site, you represent and warrant that you meet this eligibility requirement.

3.2 Account Registration

Creation: To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.
Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
Termination: We reserve the right to suspend or terminate your account at our discretion, without notice, for conduct that violates these Terms or is otherwise harmful to other users or us.

3.3 User Conduct

You agree not to:

Use the Site for any unlawful purpose or in violation of any local, state, national, or international law.
Infringe upon or violate our intellectual property rights or the rights of others.
Transmit any harmful, fraudulent, or malicious content, including viruses, worms, or Trojan horses.
Engage in any activity that disrupts or interferes with the functioning of the Site.

4. Products and Services

4.1 Product Information

We strive to ensure that all products and services listed on the Site are described accurately. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.

4.2 Pricing and Availability

Prices: All prices are listed in USD and are subject to change without notice.
Availability: All products are subject to availability. We reserve the right to limit the quantity of any product we offer.

4.3 Orders and Acceptance

Order Process: By placing an order through the Site, you are offering to purchase a product subject to these Terms.
Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspected fraud.

4.4 Payment

Methods: We accept various payment methods as indicated on the Site, including credit/debit cards and other payment gateways.
Authorization: By providing payment information, you authorize us to charge the total amount of your order to your selected payment method.
Security: We use secure payment processing systems to protect your financial information.

5. Shipping and Delivery

5.1 Shipping Policy

Please refer to our Shipping Policy for detailed information on shipping times, costs, and international shipping.

5.2 Delayed or Lost Shipments

If your order is not shipped within 15 business days of the order date, you are eligible for a full refund upon request as outlined in our Shipping Policy.

5.3 International Shipping

We currently ship to the United States and Canada. For international orders, buyers are responsible for any customs duties, taxes, or fees imposed by the destination country. Baci Milano USA is not liable for these additional costs.

6. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information on how to return products and request refunds.

7. Intellectual Property

7.1 Ownership

All content on the Site, including text, graphics, logos, images, and software, is the property of Baci Milano USA, LLC or its licensors and is protected by United States and international copyright laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes in accordance with these Terms.

7.3 Restrictions

You may not:

Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any content without our prior written consent.
Use any meta tags or any other hidden text using our name or trademarks without our prior written consent.

8. User-Generated Content

8.1 Reviews and Feedback

You may have the opportunity to submit reviews, ratings, and feedback on products. By submitting content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute your content.
You represent and warrant that you have the rights to grant this license and that your content does not infringe on any third-party rights.

8.2 Prohibited Content

You agree not to submit any content that is unlawful, defamatory, obscene, offensive, or otherwise objectionable.

9. Privacy

Your use of the Site is also governed by our Privacy Policy. By using the Site, you consent to the collection and use of your information as described therein.

10. Limitation of Liability

To the fullest extent permitted by law, Baci Milano USA, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or related to your use of the Site or these Terms.

11. Indemnification

You agree to indemnify, defend, and hold harmless Baci Milano USA, LLC and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Site, your violation of these Terms, or your infringement of any rights of another.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

12.2 Arbitration

Any disputes arising out of or relating to these Terms or the Site shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in Broward County, Florida.

12.3 Class Action Waiver

You agree that any arbitration under these Terms will be conducted solely on an individual basis and not as a class or representative action.

13. Termination

We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Site will immediately cease.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

16. Entire Agreement

These Terms constitute the entire agreement between you and Baci Milano USA regarding your use of the Site and supersede all prior agreements, understandings, and representations.